Privacy Policy

1. Scope and Roles

This Privacy Policy applies to candidates, employers, recruiting agencies, and visitors who interact with HireSolv by creating an account, browsing or posting jobs, applying to roles, or engaging with us through email or social media.

For most activities, HireSolv acts as an independent data controller for the operation of the marketplace, while employers and recruiting partners act as separate controllers for their own hiring processes.

2. Information We Collect

2.1 Candidate and User Data

• Identification and contact details: name, email address, phone number, location, and login credentials.
• Professional resume/CV, cover letter, job titles, skills, work history, education, certifications, salary expectations, and preferences (location, job type, notice period, etc.).
• Marketplace activity: jobs you view or apply to, saved searches or alerts, messages exchanged through the platform, notes or ratings added by you.

2.2 Social Login and Social Media Data

• If you sign up or log in using Google, LinkedIn, or other social accounts, we receive the information you authorize, such as verified email, public profile, headline, experience, skills, and profile photo.
• If you interact with our pages or content on social networks (likes, shares, comments, direct messages, participation in campaigns), we may receive your public profile information and the content of your interaction.
• If you choose "Apply with LinkedIn" or a similar option, we use the imported data to pre‑fill your profile and applications.

2.3 Employer and Partner Data

• Company details, billing and contact information, recruiter profiles, and any information provided for job postings or candidate evaluations.

2.4 Technical and Usage Data

• IP address, device identifiers, browser type, operating system, access times, language, and referring URLs.
• Log data about your interactions with the platform, including pages visited, features used, clicks, and response times.
• Cookie, pixel, and tracking data used for authentication, analytics, advertising, and fraud prevention.

2.5 Optional and Sensitive Information

• Information you choose to provide in assessments, screening questions, or interviews (for example availability, relocation plans, or portfolio links).
• HireSolv does not intentionally request or require sensitive personal information (such as health, religion, political opinions) unless explicitly needed for a role and permitted by law; if provided, it will be handled with additional safeguards.

3. How We Use Your Information

We process your information to:

• Operate, maintain, and improve our recruitment marketplace and related services.
• Create and manage user accounts, profiles, and employer or agency dashboards.
• Match candidates with relevant opportunities, recommend roles, and suggest candidates to employers using search and matching algorithms.
• Enable communication between candidates, employers, and agencies through messaging, interview scheduling, and notifications.
• Personalize your experience, such as showing recommended jobs or candidates based on your profile and activity.
• Provide customer support, answer queries, and handle complaints or disputes.
• Monitor platform security, prevent fraud or misuse, and enforce our Terms of Use.
• Conduct analytics, reporting, and service optimization (for example, performance metrics or feature usage).
• Send service‑related emails or in‑product messages (account alerts, changes to terms, application updates).
• With your consent, send marketing communications, newsletters, or surveys and run promotional campaigns.
• Comply with legal, regulatory, and compliance obligations, including record‑keeping, audits, and responding to lawful requests from authorities.

4. Social Media and Public Profile Use

• When you connect social or professional profiles, imported information is used to enrich your HireSolv profile and streamline your applications. You can edit or delete this information at any time within your account.
• We may view and use publicly available professional information (such as public LinkedIn or GitHub profiles) to identify potential candidates or verify data, in line with platform terms and applicable law.
• If social media or online profiles are reviewed as part of screening, this will be done in a proportionate, non‑discriminatory, and transparent way, and only information relevant to the role will be considered.
• You may disconnect social logins or integrations at any time. Disconnecting stops new imports but does not automatically erase previously stored data, which you can separately request to delete.

5. Legal Bases for Processing

Depending on your location, we may rely on several legal bases to process your data, including:

• Performance of a contract: to provide you with the recruitment services you request.
• Legitimate interests: to operate an efficient, secure marketplace, perform analytics, and improve services in ways that respect your rights.
• Consent: for certain activities such as marketing communications, optional profiling, or specific social‑media imports.
• Legal obligations: to comply with applicable laws, regulations, and court or regulatory orders.

6. How We Share Your Information

6.1 Sharing within the Marketplace

• With employers and recruiting agencies when you apply for their roles, join their talent pools, show interest in their company, or configure your profile as discoverable.
• With recruiters using our search and recommendation tools, according to the visibility settings you select (for example, visible to all employers, anonymized, or visible only when you apply).

6.2 Service Providers

We share information with trusted third‑party service providers who help us deliver the platform, such as:

• Hosting and cloud infrastructure providers.
• Email, SMS, and notification services.
• Analytics, performance monitoring, and search or recommendation systems.
• Payment, billing, and accounting providers (for employer subscriptions).
• Background‑check, assessment, and video‑interview vendors used by employers through HireSolv.

These providers are bound by contractual obligations to use the data only on our instructions and to protect it appropriately.

6.3 Legal and Business Transfers

We may disclose information:

• When required by law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of HireSolv, our users, or the public, and to detect or prevent fraud or security issues.
• In connection with any merger, acquisition, financing, or sale of all or part of our business, where data may be transferred as a business asset under appropriate safeguards.

We do not sell your personal data to third parties.

7. Cookies and Tracking Technologies

HireSolv uses cookies, web beacons, pixels, and similar technologies to:

• Keep you signed in and maintain session security.
• Remember your preferences, such as language and saved filters.
• Understand how users navigate the site and measure the effectiveness of features and campaigns.
• Deliver and measure performance of job ads and employer branding, which may include limited information sharing with advertising or social‑media partners.

You can manage cookies through your browser settings and, where required, through our cookie banner or preference center. Disabling certain cookies may affect the functionality of the platform.

8. International Transfers

Your information may be processed and stored on servers located in different countries. Where required by law, we implement appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect your data when it is transferred across borders.

9. Data Retention

We retain personal data only for as long as necessary to:

• Provide services to you and our customers.
• Fulfill the purposes outlined in this policy.
• Meet legal, accounting, or reporting obligations.

Retention periods may vary depending on the type of data and the requirements of employers or agencies. After the applicable period, data is deleted, anonymized, or securely archived. You can request earlier deletion of your data, subject to certain legal limitations.

10. Security

We use a combination of organizational, technical, and physical safeguards to protect your data, including:

• Encryption of data in transit where appropriate.
• Access controls and role‑based permissions for staff and partners.
• Secure development practices, logging, and regular security reviews.
• Policies and training to ensure authorized personnel handle data responsibly.

No system can be completely secure, but we strive to protect your information and promptly investigate and address security incidents.

11. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you.
• Correct or update inaccurate or incomplete data.
• Request deletion of your data (subject to legal or contractual obligations).
• Restrict or object to certain types of processing, including direct marketing.
• Withdraw consent, where processing is based on consent.
• Request a copy of your data in a portable format, where technically feasible.

Most of these rights can be exercised via your account settings. You may also contact us using the details below, and we will respond within the time limits set by applicable law.

12. Children's Privacy

HireSolv is designed for individuals of legal working age. We do not knowingly collect personal data from children under 16 years of age (or the minimum age required by local law). If we become aware that such data has been collected, we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will notify you through the platform, by email, or by other appropriate means. The "Last updated" date at the top indicates the current version.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: info@hiresolv.com
Address:
M157, Cactus Corporate Coworking,
7th Floor, Block B, Teccipark,
Chennai - 119

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.